Frequently Asked Questions

  • How to Purchase

    Who do I call to place an order?

    If you are an existing Monrovia customer, please call your Monrovia Sales Craftsman. You may also call your inside sales representative at our nurseries: Dayton, Oregon at 800-666-9321; Visalia, California at 800-449-9321; Cairo, Georgia at 800-342-6012; or Granby, Connecticut at 800-343-3132

    How do I become a new customer?

    Thank you for your interest in Monrovia.  To get started, please fill out our new customer application. We will be in touch shortly after we receive your information.

    Or, you can call Monrovia at 800-449-9321 and we will put you in touch with the sales representative who serves your area, and he or she can answer any questions you may have.

    Can you ship outside of North America?

    Yes. Monrovia is primarily a wholesale grower and sells throughout the United States and Canada, but we can ship to some select countries outside of North America. Please contact Dave Betker at 800-449-9321.

    May I have a price list?

    If you are an existing Monrovia customer, you can access pricing and availability via Garden Gateway™.

    If you aren’t already a customer, please fill out our new customer application and will give you access to pricing and availability via Garden Gateway™.

    What are your plant minimums?

    In order to help keep our prices low, we have established the following minimum quantities of any one variety.

    Pot size Minimum quantities
    UT 16 per variety; multiples of 8 per variety thereafter
    #1 and #1S 10 per variety
    #2 and larger 5 per variety

    What are your order minimums?

    Minimum orders of containers from West Coast nursery locations are $3,000 west of the Mississippi River and $3,750 east of the Mississippi River.

    Minimum orders on Monrovia trucks vary according to the point of origin and the distance shipped:

    From Dayton, Oregon to:
    Portland, OR & Vancouver, WA $1,000
    Seattle $1,000
    Eastern Oregon $1,250
    Southern Oregon $1,250
    Washington’s Olympic Peninsula $1,250
    Eastern Washington $1,500
    Vancouver, BC $1,500
    Western & Northern Idaho $1,500
    Northern California $1,750
    Northern Nevada $1,750
    Vancouver Island & Eastern British Columbia $2,000
    Northern California Coast $2,000
    Southern California $2,000
    Bishop & Mammoth Lakes $3,000
     
    From Visalia, California to:
    Central Valley (Fresno, Bakersfield, Madera) $1,000
    Bay Area, CA $1,250
    Central Coast $1,250
    Los Angeles, Orange County $1,250
    Riverside, San Bernardino, CA $1,250
    Sacramento, CA $1,250
    Palm Springs, CA $1,500
    Redding Area, CA $1,500
    San Diego, CA $1,500
    Yuma City, Chico, CA $1,500
    Reno, Carson, Tahoe, NV $1,750
    Eureka, McKinneyville, CA $2,000
    Imperial Valley, CA $2,000
    Las Vegas, NV $2,000
    Phoenix, Mesa, Tucson, AZ $2,000
    Prescott, Sedona, Flagstaff, AZ $2,000
    St. George, UT $2,000
    Yuma, AZ $2,000

    Minimum orders of containers from Cairo, Georgia and Granby, Connecticut are: $1,500 to locations within 550 miles; $2,000 to locations within a 550-1,000 mile radius; $3,000 for locations beyond 1,000 miles; and $3,750 for shipments to Canada.

    Can I get a copy of my current order?

    Yes, you have two options. First, you may look it up in Monrovia’s Garden Gateway™ – our secure, online portal to all of your account information – where you can instantly access current product availability from all Monrovia nurseries, retrieve details on confirmed plant balances, track unshipped and shipped orders, and view financial information such as invoices, payments and retail pricing. To get started today with Garden Gateway, contact your Monrovia Sales Craftsman who will provide you with a username and password.

    Or, your second option is to contact your Monrovia Sales Craftsman who can get you a copy of your order.

    What is the volume and weight of your growing containers?

    Approximate Volumes and Weights
    UT (LittleOne™) 31 Fluid Ounces 920 Milliliters 1.5 Pounds
    #1 3 Quarts 2.84 Liters 5 Pounds
    #1S (SuperOne™) 1 Gallon 3.70 Liters 5 Pounds
    #2 1.6 Gallons 6.19 Liters 10.5 Pounds
    #3 2.8 Gallons 10.44 Liters 21 Pounds
    #5 3.6 Gallons 13.74 Liters 25 Pounds
    #7 6.2 Gallons 23.27 Liters 55 Pounds
    M (#10) 10 Gallons 37.86 Liters 62 Pounds
    #9 (#15) 12.4 Gallons 46.78 Liters 90 Pounds
    H (#25) 27.6 Gallons 104.50 Liters 180 Pounds
    Z (#25) 27.6 Gallons 104.50 Liters 180 Pounds
    12-inch Pot N/A 6.4 Liters 60 Pounds
    14-inch Pot N/A 10.5 Liters 70 Pounds
    15-inch Pot N/A 17 Liters 70 Pounds
    19-inch Pot N/A 26.6 Liters 91 Pounds
    BBA N/A 0.02 Cubic Liter 7 Pounds
    BBB N/A 0.03 Cubic Liter 10 Pounds
    BB1 N/A 0.19 Cubic Liter 15 Pounds
    BB2 N/A 0.27 Cubic Liter 25 Pounds
    BB3 N/A 0.38 Cubic Liter 30 Pounds
    BB5 N/A 0.83 Cubic Liter 40 Pounds
    BB6 N/A 0.68 Cubic Liter 45 Pounds
    BB7 N/A 1.06 Cubic Liters 50 Pounds
    TL3 N/A 1.44 Cubic Liters 65 Pounds
    TL5 N/A 1.82 Cubic Liters 75 Pounds
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