Frequently Asked Questions

  • How to Purchase

    Who do I call to place an order?

    If you are an existing Monrovia customer, please call your Monrovia Sales Craftsman. You may also call your inside sales representative at our nurseries: Dayton, Oregon at 800-666-9321; Visalia, California at 800-449-9321; Cairo, Georgia at 800-342-6012; or Granby, Connecticut at 800-343-3132

    How do I become a new customer?

    Thank you for your interest in Monrovia.  To get started, please fill out our new customer application. We will be in touch shortly after we receive your information.

    Or, you can call Monrovia at 800-449-9321 and we will put you in touch with the sales representative who serves your area, and he or she can answer any questions you may have.

    Can you ship outside of North America?

    Yes. Monrovia is primarily a wholesale grower and sells throughout the United States and Canada, but we can ship to some select countries outside of North America. Please contact Dave Betker at 800-449-9321.

    May I have a price list?

    If you are an existing Monrovia customer, you can access pricing and availability via Garden Gateway™.

    If you aren’t already a customer, please fill out our new customer application and will give you access to pricing and availability via Garden Gateway™.

    What are your plant minimums?

    In order to help keep our prices low, we have established the following minimum quantities of any one variety.

    Pot sizeMinimum quantities
    UT16 per variety; multiples of 8 per variety thereafter
    #1 and #1S10 per variety
    #2 and larger5 per variety

    Can I get a copy of my current order?

    Yes, you have two options. First, you may look it up in Monrovia’s Garden Gateway™ – our secure, online portal to all of your account information – where you can instantly access current product availability from all Monrovia nurseries, retrieve details on confirmed plant balances, track unshipped and shipped orders, and view financial information such as invoices, payments and retail pricing. To get started today with Garden Gateway, contact your Monrovia Sales Craftsman who will provide you with a username and password.

    Or, your second option is to contact your Monrovia Sales Craftsman who can get you a copy of your order.

    What is the volume and weight of your growing containers?

    Approximate Volumes and Weights
    UT (LittleOne™)31 Fluid Ounces920 Milliliters1.5 Pounds
    #13 Quarts2.84 Liters5 Pounds
    #1S (SuperOne™)1 Gallon3.70 Liters5 Pounds
    #21.6 Gallons6.19 Liters10.5 Pounds
    #32.8 Gallons10.44 Liters21 Pounds
    #53.6 Gallons13.74 Liters25 Pounds
    #76.2 Gallons23.27 Liters55 Pounds
    M (#10)10 Gallons37.86 Liters62 Pounds
    #9 (#15)12.4 Gallons46.78 Liters90 Pounds
    H (#25)27.6 Gallons104.50 Liters180 Pounds
    Z (#25)27.6 Gallons104.50 Liters180 Pounds
    12-inch PotN/A6.4 Liters60 Pounds
    14-inch PotN/A10.5 Liters70 Pounds
    15-inch PotN/A17 Liters70 Pounds
    19-inch PotN/A26.6 Liters91 Pounds
    BBAN/A0.02 Cubic Liter7 Pounds
    BBBN/A0.03 Cubic Liter10 Pounds
    BB1N/A0.19 Cubic Liter15 Pounds
    BB2N/A0.27 Cubic Liter25 Pounds
    BB3N/A0.38 Cubic Liter30 Pounds
    BB5N/A0.83 Cubic Liter40 Pounds
    BB6N/A0.68 Cubic Liter45 Pounds
    BB7N/A1.06 Cubic Liters50 Pounds
    TL3N/A1.44 Cubic Liters65 Pounds
    TL5N/A1.82 Cubic Liters75 Pounds
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