Frequently Asked Questions
- How to Purchase
Who do I call to place an order?
If you are an existing Monrovia customer, please call your Monrovia Sales Craftsman. You may also call your inside sales representative at our nurseries: Dayton, Oregon at 800-666-9321; Visalia, California at 800-449-9321; Cairo, Georgia at 800-342-6012; or Granby, Connecticut at 800-343-3132
How do I become a new customer?
Thank you for your interest in Monrovia. To get started, please fill out our new customer application. We will be in touch shortly after we receive your information.
Or, you can call Monrovia at 800-449-9321 and we will put you in touch with the sales representative who serves your area, and he or she can answer any questions you may have.
Can you ship outside of North America?
Yes. Monrovia is primarily a wholesale grower and sells throughout the United States and Canada, but we can ship to some select countries outside of North America. Please contact Dave Betker at 800-449-9321.
May I have a price list?
If you are an existing Monrovia customer, you can access pricing and availability via Garden Gateway™.
What are your plant minimums?
In order to help keep our prices low, we have established the following minimum quantities of any one variety.
Pot size Minimum quantities UT 16 per variety; multiples of 8 per variety thereafter #1 and #1S 10 per variety #2 and larger 5 per variety
What are your order minimums?
Minimum orders of containers from West Coast nursery locations are $3,000 west of the Mississippi River and $3,750 east of the Mississippi River.
Minimum orders on Monrovia trucks vary according to the point of origin and the distance shipped:
From Dayton, Oregon to: Portland, OR & Vancouver, WA $1,000 Seattle $1,000 Eastern Oregon $1,250 Southern Oregon $1,250 Washington’s Olympic Peninsula $1,250 Eastern Washington $1,500 Vancouver, BC $1,500 Western & Northern Idaho $1,500 Northern California $1,750 Northern Nevada $1,750 Vancouver Island & Eastern British Columbia $2,000 Northern California Coast $2,000 Southern California $2,000 Bishop & Mammoth Lakes $3,000 From Visalia, California to: Central Valley (Fresno, Bakersfield, Madera) $1,000 Bay Area, CA $1,250 Central Coast $1,250 Los Angeles, Orange County $1,250 Riverside, San Bernardino, CA $1,250 Sacramento, CA $1,250 Palm Springs, CA $1,500 Redding Area, CA $1,500 San Diego, CA $1,500 Yuma City, Chico, CA $1,500 Reno, Carson, Tahoe, NV $1,750 Eureka, McKinneyville, CA $2,000 Imperial Valley, CA $2,000 Las Vegas, NV $2,000 Phoenix, Mesa, Tucson, AZ $2,000 Prescott, Sedona, Flagstaff, AZ $2,000 St. George, UT $2,000 Yuma, AZ $2,000
Minimum orders of containers from Cairo, Georgia and Granby, Connecticut are: $1,500 to locations within 550 miles; $2,000 to locations within a 550-1,000 mile radius; $3,000 for locations beyond 1,000 miles; and $3,750 for shipments to Canada.
Can I get a copy of my current order?
Yes, you have two options. First, you may look it up in Monrovia’s Garden Gateway™ – our secure, online portal to all of your account information – where you can instantly access current product availability from all Monrovia nurseries, retrieve details on confirmed plant balances, track unshipped and shipped orders, and view financial information such as invoices, payments and retail pricing. To get started today with Garden Gateway, contact your Monrovia Sales Craftsman who will provide you with a username and password.
Or, your second option is to contact your Monrovia Sales Craftsman who can get you a copy of your order.
What is the volume and weight of your growing containers?
Approximate Volumes and Weights UT (LittleOne™) 31 Fluid Ounces 920 Milliliters 1.5 Pounds #1 3 Quarts 2.84 Liters 5 Pounds #1S (SuperOne™) 1 Gallon 3.70 Liters 5 Pounds #2 1.6 Gallons 6.19 Liters 10.5 Pounds #3 2.8 Gallons 10.44 Liters 21 Pounds #5 3.6 Gallons 13.74 Liters 25 Pounds #7 6.2 Gallons 23.27 Liters 55 Pounds M (#10) 10 Gallons 37.86 Liters 62 Pounds #9 (#15) 12.4 Gallons 46.78 Liters 90 Pounds H (#25) 27.6 Gallons 104.50 Liters 180 Pounds Z (#25) 27.6 Gallons 104.50 Liters 180 Pounds 12-inch Pot N/A 6.4 Liters 60 Pounds 14-inch Pot N/A 10.5 Liters 70 Pounds 15-inch Pot N/A 17 Liters 70 Pounds 19-inch Pot N/A 26.6 Liters 91 Pounds BBA N/A 0.02 Cubic Liter 7 Pounds BBB N/A 0.03 Cubic Liter 10 Pounds BB1 N/A 0.19 Cubic Liter 15 Pounds BB2 N/A 0.27 Cubic Liter 25 Pounds BB3 N/A 0.38 Cubic Liter 30 Pounds BB5 N/A 0.83 Cubic Liter 40 Pounds BB6 N/A 0.68 Cubic Liter 45 Pounds BB7 N/A 1.06 Cubic Liters 50 Pounds TL3 N/A 1.44 Cubic Liters 65 Pounds TL5 N/A 1.82 Cubic Liters 75 Pounds
- Container Recycling
- Garden Gateway
- Garden Center Locator