Frequently Asked Questions
Who do I call to place an order?
If you are an existing Monrovia customer, please call your Monrovia Sales Craftsman. You may also call your inside sales representative at our nurseries: Dayton, Oregon at 800-666-9321; Visalia, California at 800-449-9321; Cairo, Georgia at 800-342-6012; or Granby, Connecticut at 800-343-3132
How do I become a new customer?
Thank you for your interest in Monrovia. To get started, please fill out our new customer application. We will be in touch shortly after we receive your information.
Or, you can call Monrovia at 800-449-9321 and we will put you in touch with the sales representative who serves your area, and he or she can answer any questions you may have.
May I have a price list?
If you are an existing Monrovia customer, you can access pricing and availability via Garden Gateway™.
What are your plant minimums?
In order to help keep our prices low, we have established the following minimum quantities of any one variety.
|Pot size||Minimum quantities|
|UT||16 per variety; multiples of 8 per variety thereafter|
|#1 and #1S||10 per variety|
|#2 and larger||5 per variety|
Can I get a copy of my current order?
Yes, you have two options. First, you may look it up in Monrovia’s Garden Gateway™ – our secure, online portal to all of your account information – where you can instantly access current product availability from all Monrovia nurseries, retrieve details on confirmed plant balances, track unshipped and shipped orders, and view financial information such as invoices, payments and retail pricing. To get started today with Garden Gateway, contact your Monrovia Sales Craftsman who will provide you with a username and password.
Or, your second option is to contact your Monrovia Sales Craftsman who can get you a copy of your order.
What is the volume and weight of your growing containers?
|Approximate Volumes and Weights|
|UT (LittleOne™)||31 Fluid Ounces||920 Milliliters||1.5 Pounds|
|#1||3 Quarts||2.84 Liters||5 Pounds|
|#1S (SuperOne™)||1 Gallon||3.70 Liters||5 Pounds|
|#2||1.6 Gallons||6.19 Liters||10.5 Pounds|
|#3||2.8 Gallons||10.44 Liters||21 Pounds|
|#5||3.6 Gallons||13.74 Liters||25 Pounds|
|#7||6.2 Gallons||23.27 Liters||55 Pounds|
|M (#10)||10 Gallons||37.86 Liters||62 Pounds|
|#9 (#15)||12.4 Gallons||46.78 Liters||90 Pounds|
|H (#25)||27.6 Gallons||104.50 Liters||180 Pounds|
|Z (#25)||27.6 Gallons||104.50 Liters||180 Pounds|
|12-inch Pot||N/A||6.4 Liters||60 Pounds|
|14-inch Pot||N/A||10.5 Liters||70 Pounds|
|15-inch Pot||N/A||17 Liters||70 Pounds|
|19-inch Pot||N/A||26.6 Liters||91 Pounds|
|BBA||N/A||0.02 Cubic Liter||7 Pounds|
|BBB||N/A||0.03 Cubic Liter||10 Pounds|
|BB1||N/A||0.19 Cubic Liter||15 Pounds|
|BB2||N/A||0.27 Cubic Liter||25 Pounds|
|BB3||N/A||0.38 Cubic Liter||30 Pounds|
|BB5||N/A||0.83 Cubic Liter||40 Pounds|
|BB6||N/A||0.68 Cubic Liter||45 Pounds|
|BB7||N/A||1.06 Cubic Liters||50 Pounds|
|TL3||N/A||1.44 Cubic Liters||65 Pounds|
|TL5||N/A||1.82 Cubic Liters||75 Pounds|